„Manpower“ client – For companies that breathe life into our wardrobes, car interiors, furniture and more, Lectra crafts the premium technologies that facilitate the digital transformation of their industry. Lectra’s offer empowers brands, manufacturers, and retailers from design to production, providing them with the market respect and peace of mind they deserve. Lectra acquired Gerber Technology, a USA-based company founded in 1968. Lectra and Gerber Technology develop software and automation solutions for fashion, automotive, furniture and other businesses across the globe

The Field Service Engineer is a key member of the Customer Success team installing, repairing & maintaining our high-tech software & hardware products. The main objective is to guarantee the smooth running of „Lectra“ solutions after installation at the customer’s site, perform preventive maintenance, as well as to make site interventions to solve the problems effectively.

Qualifications required:

• Bachelor’s degree in a technical direction;
• Strong knowledge and interest in IT (Networking, Windows, Cloud, …);
• 2,5 years experience as a field Service Engineer or in a Customer Service Department in a high – tech sector is appreciated;
• Familiar with electronics, electrical and mechanical engineering;
• Good technical understanding;
• Skills to efficiently troubleshoot and analyze client support needs;
• Know how on CAD/CAM equipment is appreciated.

Profile desired:

• Very service – minded, with a commercial attitude;
• Determined and disciplined, able to work independently;
• Flexible and proactive;
• Strong communication and organization skills;
• Stable, careful, quality-minded, with a well-structured and analytical approach;
• Fluent Lithuanian, English. Russian language would be an advantage;
• Willing to travel (position will be based to cover the entire country – Lithuania);
• Driving license.

Company offers:

• Continuous training to ensure support at highest level and professional development;
• Flexible working hours;
• Company’s car with fuel card;
• Laptop and Mobile Phone

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