Customer Service Representative (Swedish speaking)

  • Lokacija:
  • Atlyginimas:
    € 1.731 - € 1.901
  • Darbo laikas:
    Pilnas etatas
  • Paskelbta:
    1 mėn. prieš
  • Kategorija:
    Administravimas ir klientų aptarnavimas
  • Galioja:
    2021 20 rugpjūčio
  • Kalbos:
    Swedish

Manpower client is a well known international company Teleperformance serves their partners around the world with customer service, technical support, customer acquisition as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs. In Lithuania they are one of the largest employer within multilingual specialists group. Currently they are growing and taking other markets. Due to that fact they are actively looking for a group of Swedish Speaking Customer Service Representatives.

Your key responsibilities:

  • Answer to customers` inquiries and advise them via e-mail/voice support;
  • Outbound calls to clarify information or provide feedback to clients/partners;
  • Find and propose optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
  • Solve complex issues, claims, help the client in solving a critical situation;
  • Correct entry of information received from the client into the database.

Requirements:

  • Fluency in Swedish (B2-C2) and English language (written and verbally, at least B2).
  • Proficient with all Microsoft Office applications;
  • Communication (verbal and written) and interpersonal soft skills;
  • Ability to work in a team as well as to be able to work independently;
  • To be fast and able to work in dynamic work environment.

Company offers:

  • 1731-1901 gross salary;
  • Corporate trainings for all newcomers;
  • Additional health insurance after 6 months;
  • Active and fun corporate life throughout the year;
  • Career growth opportunities;
  • Schedule Mn-Fr: 9:00-18:00 or 11:00-20:00/ option to work during weekend St-Su 09:00-18:00.

Interested? Please apply using the active link/button.