„Manpower client is a global provider of active service solutions for market leaders in telephony, electronic entertainment and IT. We are looking for temporary employees for period from 19 October to 15 November for customer service team”.
You will be responsible for:
Communicating with customers by email and online to provide outstanding service;·
Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries;
Discussing new products and managing multiple tasks to promptly resolve customer queries;·
Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience;
Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.
You are the excellent fit if you meet following requirements:
Experience at Customer services;
Good computer skills;
Customer service oriented personality with excellent problem solving skills;
Excellent communication/organizational and time management skills;