Customer Support Specialist

Lokacija: Vilnius
Atlyginimas: 1600€ (Gross)
Tipas: Terminuota sutartis
Kalba: Anglų, Rusų
Darbo sritis: Klientų aptarnavimas
Terminas: 17 gruodžio, 2023
Įkelta: 16 lapkričio, 2023

Manpower Client is the world’s leading beauty company which empowers billions of people to be the canvas for self-expression inspiring confidence and self-belief every day. That’s why it is surrounded with 82 000 company driven thinkers and doers to spark innovation and build a true leading brand powerhouse offering beauty for across 36 international brands and 140 countries. More than 100 employees representing about 6 different nationalities working in our Baltic office.

Currently Manpower client is looking for a dedicated Customer Support Specialist who will join Baltic team with the terminated 6 months contract in Vilnius.


  • Be the part of Customer Care Team, support colleagues in ensuring execution of the order-to-delivery cycle.
  • Support Customer Care Team answering clients’ emails and phone calls (deadlines, shortages, information, disputes, etc.).
  • Record, analyze and follow up dispute situations (complaints, returns, etc.) according to the company procedures.
  • Ensure sharing and reliability of the client-related information within the organization.

What do we expect?

  • Fluency in English language – verbal and written, Russian language – basics.
  • Excellent computer skills using Microsoft Office software.
  • Experience in Customer service or Logistic area, work with SAP would be considered as an advantage.
  • Soft skills: self-organized, flexible, ready to work under the stress, good team spirit, ready to handle multiple tasks at a time with a high attention to detail.

Company offers:

  • Exclusive discounts for the company’s products.
  • Representing world’s leading brands in the industry and market leader in region.
  • Valuable knowledge and experience for future development.
  • Fixed term employment (6 months contract).